Shipping & Delivery Policy
At Glazéia, every piece is thoughtfully crafted and delivered with intention.
Shipping Coverage
We offer worldwide shipping, delivering across India and to select international destinations.
Order Processing
All orders are processed within 2–5 business days after confirmation.
Each piece undergoes careful inspection and finishing before dispatch. During high-demand periods or for bespoke creations, processing timelines may vary slightly.
Once your order is dispatched, tracking details will be shared via WhatsApp or email.
Delivery Timelines
Within India
Orders are delivered within 15 working days from the date of order confirmation.
International Orders
International orders are dispatched within 4–6 weeks.
Delivery timelines thereafter depend on destination, courier partner, and customs clearance.
International Shipping & Customs
For international orders:
- Customs duties, taxes, or import charges (if applicable) are determined by the destination country
- These charges are the responsibility of the customer and payable directly to the courier or local authorities
- Glazéia does not have control over customs procedures or delays
Address Accuracy
Please ensure your shipping address and contact details are accurate at the time of order confirmation.
Glazéia is not responsible for delays or non-delivery due to incorrect or incomplete information.
Delivery Delays
While we work with trusted logistics partners, delays due to customs, weather, or unforeseen circumstances may occasionally occur. We appreciate your patience and understanding.
Support
For shipping queries, order updates, or international delivery assistance, please reach out via WhatsApp or Instagram DM.