Private Atelier Guidelines

At Glazéia, each Private Atelier creation is a personal collaboration.
To preserve the integrity of this bespoke experience, the following guidelines apply.

1.⁠ ⁠Artistic Discretion

All custom requests are subject to internal review and approval. Glazéia reserves the right to decline commissions that do not align with the Maison’s aesthetic or craftsmanship standards.

2.⁠ ⁠Design Approval

Production commences only after written design approval. Once approved, structural or aesthetic modifications may not be possible.

3.⁠ ⁠Final Sale

All Private Atelier creations are considered final sale.
As each piece is individually crafted, exchanges, returns, or cancellations after production begins are not accepted.

4.⁠ ⁠Payment Structure

A non-refundable advance is required to initiate design development.
Full payment must be completed prior to dispatch.

5.⁠ ⁠Stone & Material Availability

Certain stones or materials may be subject to availability. In such cases, suitable alternatives will be presented for approval.

6.⁠ ⁠Production Timeline

Estimated timelines are provided at the time of confirmation.
While every effort is made to adhere to schedules, handcrafted production may occasionally require additional time.

7.⁠ ⁠Intellectual Property

All design concepts, sketches, and CAD renderings developed by Glazéia remain the intellectual property of the Maison unless otherwise agreed in writing.

8.⁠ ⁠Shipping & Duties

International shipments may be subject to local customs duties or import taxes, which remain the responsibility of the client.

9.⁠ ⁠Care & Maintenance

Private Atelier creations should be handled with care and maintained according to Glazéia’s jewellery care recommendations.

A Maison Commitment

Every Private Atelier piece reflects the values of Glazéia —
refined design, meticulous craftsmanship, and enduring elegance.

For bespoke consultations, connect with our Private Concierge.
concierge@glazeia.com