At GLAZÉIA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our brand through our website, social media platforms, or other digital services.
1. Information We Collect
We may collect the following information when you engage with GLAZÉIA:
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Full name
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Contact details (phone number, email address)
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Shipping and billing address
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Payment-related information (processed securely via third-party payment gateways; we do not store card details)
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Order history and preferences
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Messages, inquiries, or feedback shared via WhatsApp, Instagram, Facebook, or email
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Technical data such as IP address, browser type, and device information (for website analytics)
2. How We Use Your Information
Your information is used strictly to:
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Process and deliver your jewellery orders
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Communicate order updates, confirmations, and support
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Respond to inquiries and customer service requests
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Improve our products, services, and customer experience
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Send promotional offers or updates (only if you opt-in)
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Comply with legal and regulatory obligations
3. Sharing of Information
GLAZÉIA does not sell, trade, or rent your personal information to third parties.
Your data may be shared only with:
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Trusted delivery and logistics partners for order fulfillment
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Secure payment gateways for transaction processing
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Legal authorities if required by law
All third parties are obligated to protect your information.
4. Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no digital transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Enhance browsing experience
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Analyze website traffic
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Understand customer preferences
You may choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your data (subject to legal requirements)
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Opt out of promotional communications at any time
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
GLAZÉIA does not knowingly collect personal information from individuals under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Brand Name: GLAZÉIA
Email: care@glazeia.com
WhatsApp: +91-9152333913
Effective Date: 31.12.2015